We apologise that eLiquids cannot be returned for safety and hygiene reasons. If ordering a larger quantity of a new brand or flavour it is always sensible to order one smaller bottle size first time and if you like it then make a bigger order.

However, if you believe your product is faulty please contact us with a photo of the product, order details and batch no. We will do our best to rectify the problem.

If you believe you have received the wrong order please contact us with your name, address, order details and paypal email address.